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Patio Style shop online

Terms and Conditions

 

Detailed Description of Good and / or Services

Abc Trading cc trading as Patio Style online shop is a business who imports and distributes Outdoor Patio Furniture and Quality Umbrella's and other Patio Accessories.


Delivery policy

Order Confirmation

When you submit your order to us, you will receive an email confirming that we have received your order and are processing it. Once payment has been received all orders will be shipped within 3 working days of payment unless otherwise stated.

Shipping Confirmation

You will the receive a second email from us notifying you that your order has been processed and shipped. The second email should include tracking information for your delivery.

Should you not receive this second email within 3 working days of order please contact us on 031 502 4041 or alternatively email us at sales@patiostyle.co.za.

Shipping to P.O. Boxes

Our courier service provides 'door to door' service and does not deliver to P.O. Boxes. Please provide us with a work address if you would like your items to be delivered to your offices.

Items not in Stock

If your items are no longer in stock we will contact you within 1 working day to notify you,  giving  you the option of back-ordering the items or a refund.

Undeliverable Packages

Occasionally packages are returned to us undeliverable, should this event occur, every attempt will be made to contact you to make arrangement for the re-shipment. If this is due to an incorrect address being given you may incur further costs as we can not take responsibility for incorrect addresses being supplied.

Delivery Time

We will try to have items delivered to you within 5 working days unless otherwise stated, but can not guarantee this as there may be unforeseen problems causing the delivery to take longer than expected.

Delivery costs

All Courier costs are R50.00 unless otherwise stated.


Return and Refunds Policy

The provision of goods and services by Abc Trading CC is subject to availability.  In cases of unavailability, Premier Garden CC will refund the client in full within 10 days. Products may not be returned unless the incorrect product has been supplied by Abc trading CC or the product is damaged or faulty. If the wrong product has been supplied, or if the product is faulty or damaged, Abc Trading  CC will exchange it on condition that the customer returns the products within five days of receipt. In such an instance, Abc Trading CC will make a reasonable effort to exchange the product upon receipt of the returned products, but if replacement is not possible, Abc Trading CC will refund the purchase price including delivery cost upon receipt of the returned products. Cancellation of orders by the client will attract a 10% administration fee. Refunds will only ever be paid back into the account from which the original transaction payment was made, under no circumstances will refunds be paid into any other account.    

Customer Privacy Policy


Abc Trading CC shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/html/govdocs/legislation/2000/act2.pdf

Payment Options Accepted


Payment may be made via Visa, Master Card, Diners or American Express credit cards or by bank transfer into the Abc Trading CC bank account, the details of which will be provided on request.

Credit Card Acquiring and Security


Credit card transactions will be processed for Abc Trading CC by Iveri which is the approved payment gateway for Nedbank of South Africa. ShopDirect uses SSL3 and credit card information is stored per Visa and Mastercard guidelines on the website. Users may go to www.shopdirect.co.za to view their security certificate and security policy. 


Customer Details Separate from Card Details

Customer details will be stored by Abc Trading CC separately from card details which are entered by the client on Iveri's secure site. 

 

Merchant Outlet Country and Transaction Currency


The merchant outlet country at the time of presenting payment options to the card holder is South Africa. Transaction Currency is ZAR (South African Rand) and the amount could fluctuate due to changes in the exchange rate.


Responsibility


Abc Trading CC takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.

Country of Domicile


This website is governed by the laws of South Africa and Abc Trading CC chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature,Unit 34 Boulevard Business Park , 24 Belladonna Rd Cornubia Industrial Estate Durban.

Variation


Abc Trading CC may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information


This website is run by Abc Trading CC based in South Africa trading as Patio Style online shop and with Company registration number CK93/30883/23. Our Vat Registration number is 4010144097.

 

Export Enquiries


The offering on this website is available to clients within the Republic of South Africa only.

We are a registered import and export company and export to neighbouring countries if required. Custom clearing is to be done by the customer.

Please email your export order with closest airport to sales@patiostyle.co.za and request a transport quote.

 

Abc Trading CC (Patio Style) contact details


Telephonic Support: 031 502 4041 Weekdays & Business hours only , Fax: 086 684 3135                                     
Email Support: sales@patiostyle.co.za

 

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Testimonial

"Thank you to your staff for such professional conduct and politeness"

"Many thanks, the poles arrived on Friday as scheduled. I've put them up and they work well and are very nicely made. We are delighted with them " Bill B

"Your product is of a superior quality and it was very refreshing to receive goods from an new supplier with out any delays."

C.Raats

 

 

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