Detailed Description of Good and / or Services
Abc Trading cc trading as Patio
Style online shop is a business who imports and
distributes Outdoor Patio Furniture and Quality Umbrella's and other Patio
When you submit your order to us, you will receive an email confirming that we have received
your order and are processing it. Once payment has been received all orders will be shipped
within 3 working days of payment unless otherwise stated.
You will the receive a second email from us notifying you that your order has been processed
and shipped. The second email should include tracking information for your delivery.
Should you not receive this second email within 3 working days of order please contact us on
031 502 4041 or alternatively email us at email@example.com.
Shipping to P.O. Boxes
Our courier service provides 'door to door' service and does not deliver to P.O. Boxes.
Please provide us with a work address if you would like your items to be delivered to your
Items not in Stock
If your items are no longer in stock we will contact you within 1 working day to notify you,
giving you the option of back-ordering the items or a refund.
Occasionally packages are returned to us undeliverable, should this event occur, every
attempt will be made to contact you to make arrangement for the re-shipment. If this is due to
an incorrect address being given you may incur further costs as we can not take responsibility
for incorrect addresses being supplied.
We will try to have items delivered to you within 5 working days unless otherwise
stated, but can not guarantee this as there may be unforeseen problems causing the delivery to
take longer than expected.
All Courier costs are R50.00 unless otherwise stated.
Return and Refunds Policy
The provision of goods and services by Abc Trading CC is subject to
availability. In cases of unavailability, Premier Garden CC will refund the client in
full within 10 days. Products may not be returned unless the incorrect product has been
supplied by Abc trading CC or the product is damaged or faulty. If the wrong product
has been supplied, or if the product is faulty or damaged, Abc Trading CC will
exchange it on condition that the customer returns the products within five days of receipt. In
such an instance, Abc Trading CC will make a reasonable effort to exchange the
product upon receipt of the returned products, but if replacement is not possible, Abc
Trading CC will refund the purchase price including delivery cost upon receipt of the
returned products. Cancellation of orders by the client will attract a 10% administration fee.
Refunds will only ever be paid back into the account from which the original transaction
payment was made, under no circumstances will refunds be paid into any other
Abc Trading CC shall take all reasonable steps to protect the personal information of
users. For the purpose of this clause, "personal information" shall be defined as detailed in
the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
Payment Options Accepted
Payment may be made via Visa, Master Card, Diners or American Express credit cards or by bank
transfer into the Abc Trading CC bank account, the details of which will be provided
Credit Card Acquiring and Security
Credit card transactions will be processed for Abc Trading CC by Iveri which is the
approved payment gateway for Nedbank of South Africa. ShopDirect uses SSL3 and credit card
information is stored per Visa and Mastercard guidelines on the website. Users may go to
www.shopdirect.co.za to view their security certificate and security policy.
Customer Details Separate from Card Details
Customer details will be stored by Abc Trading CC separately from card
details which are entered by the client on Iveri's secure site.
Merchant Outlet Country and Transaction
The merchant outlet country at the time of presenting payment options to the card holder is
South Africa. Transaction Currency is ZAR (South African Rand) and the amount could fluctuate
due to changes in the exchange rate.
Abc Trading CC takes responsibility for all aspects relating to the transaction including
sale of goods and services sold on this website, customer services and support, dispute
resolution and delivery of goods.
Country of Domicile
This website is governed by the laws of South Africa and Abc Trading CC chooses as
its domicilium citandi et executandi for all purposes under this agreement, whether in respect
of court process, notice, or other documents or communication of whatsoever nature,Unit 34
Boulevard Business Park , 24 Belladonna Rd Cornubia Industrial Estate Durban.
Abc Trading CC may, in its sole discretion, change this agreement or any part thereof at
any time without notice.
This website is run by Abc Trading CC based in South Africa trading as
Patio Style online shop and
with Company registration number CK93/30883/23. Our Vat Registration number is
The offering on this website is available to clients within the Republic of South Africa
We are a registered import and export company and export to neighbouring
countries if required. Custom clearing is to be done by the customer.
Please email your export order with closest airport to firstname.lastname@example.org and request a transport
Abc Trading CC (Patio Style) contact
Telephonic Support: 031 502 4041 Weekdays & Business hours only , Fax: 086
Email Support: email@example.com